Shipping policy

Order Processing

All confirmed orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

2. Domestic Shipping (Within India)

Standard Delivery: 3–7 business days (depending on city and pincode).

Express Delivery: Available for select locations with delivery in 1–3 business days at an additional cost.

We use trusted logistics partners such as Blue Dart, Delhivery, DTDC, and India Post.

Delivery timelines are estimates and may vary due to external factors like festivals, weather, or courier delays.

3. International Shipping

We ship worldwide through India Post EMS, DHL, and FedEx.

Delivery time: 7–20 business days, depending on destination and customs clearance.

Customs duties, import taxes, and other local charges (if any) are the responsibility of the buyer.

International tracking links are shared once the order is dispatched.

⚠ Important:

For all international orders, TJC Jewelry is not responsible for any damage, delay, or missing items once the parcel has been dispatched from India.

In case of an international return, the buyer must bear the full return shipping cost, including any customs or courier charges.

Refunds or exchanges for international orders will only be processed after the returned item is received and inspected by our team in India.

4. Shipping Charges

India: Free shipping on prepaid orders above ₹999.

Orders below ₹999: ₹80 flat shipping fee.

International Orders: Shipping charges are calculated at checkout based on weight and destination.

5. Tracking Orders
You can track your shipment using the tracking link sent to your registered email or WhatsApp.
For any shipping-related assistance, contact us:
📧 Email: thejewelrycreations2025@gmail.com
📞 Phone/WhatsApp: ‪+91-9672222287‬

6. Order Delays
If your order is delayed due to courier or unforeseen circumstances, our team will proactively update you.
TJC Jewelry is not responsible for delays caused by customs, courier strikes, or incorrect delivery addresses.

7. Damaged or Lost Packages (India Only)

If your parcel arrives damaged, please record an unboxing video and contact us within 24 hours of delivery.

If a shipment is lost in transit within India, we will either reship your order or issue a full refund after courier confirmation.

This policy does not apply to international shipments, where TJC Jewelry bears no liability once the parcel is dispatched.

8. Change in Delivery Address
Once an order is placed, changes in the delivery address are possible only before dispatch.
Please contact us immediately if you need to update your address.

9. Important Notes

We do not deliver to P.O. boxes.

Orders once shipped cannot be cancelled.

TJC Jewelry is committed to delivering your order safely and promptly.